Publications

Perspectives on leadership, strategy, and organizational resilience

August 15, 2025 Innovation

A Founder's Guide to Narrative Frameworks

Facts inform, but stories persuade—master these six powerful narrative frameworks to build emotional connections and turn your pitch into a memorable experience.

June 8, 2025 Innovation

The Invisible Hand: Guiding Others Rippling Change

Accomplishments transfer to others not directly but like lighthouses, seeds, and echoes—your breakthrough plants something in another person's mind that grows into their own unique breakthrough.

May 21, 2025 Innovation

Making Growth Tangible, visit an artist

Invisible factors shape our business expectations and may obscure opportunities—recent research shows that contemplating art enhances abstract thinking while reducing anxiety, making a gallery visit a strategic move.

April 25, 2025 Innovation

Chai snickerdoodles anyone?

A chance remark at an art gallery opening about an unfamiliar cookie becomes a reminder that breaking the ice in conversation—however simple—opens doors to connections we'd otherwise miss.

April 1, 2025 Innovation

Flowers and the art of noticing

A brief pause to notice small beauties—like lilac wildflowers low in the North Carolina grass—is itself an act of presence worth celebrating.

February 3, 2025 Innovation

Is your Growth Probable and Possible?

The Monty Hall problem reminds us that knowing when results are random versus part of a trend is essential for making decisions and taking the right risks—so who is your advisor?

December 22, 2024 change Framing

Casting for opportunity

Opportunity is co-created, and finding it requires awakening our senses and shifting our line of sight—casting a broader, open net to collect the information that is often more available than we imagine.

November 5, 2024 change culture

Uncertainty is not logical—that's the point!

Resilient leaders maintain broader perspectives through change, understanding that it isn't change itself that harms us but our slow adaptation—manifested as resistance—that creates difficulty.

September 3, 2024 Innovation

The Dance of Hands Changing the World

As our work becomes increasingly intertwined with technology, what value do we ascribe to human capabilities and our growing capacity to harness the tools we've created?

August 19, 2024 Innovation

Are you floating or realizing ideas?

The dreamers unburdened by industry history can see complications others miss, but does their lack of experience become an asset or a liability—and when does the dream actually fuel a founder?

August 12, 2024 Innovation

Keeping Up or Taking Calculate Risks?

Life isn't a race with a hidden finish line—the key advantage lies in calculating risks rather than simply keeping pace, as cyclist Kristen Faulkner's Olympics victory illustrates.

June 11, 2020 change complexity

Start by Showing Up and Being Seen

In times of social upheaval, the most fundamental act of leadership—and humanity—is simply showing up and being willing to be seen.

February 27, 2020 complexity Framing

Sidelines that support growth

Only by stepping aside from our own assumptions—and owning the framework we've developed through experience and failure—can we overcome hesitancy and truly advance our practice.

February 24, 2020 Framing Learning

The rhythm of writing comes with routine

Twenty-one days of a public writing challenge reveals that writing changes how we think—and by continuing regularly, our thoughts evolve and expand in ways we never anticipated.

February 21, 2020 culture Framing

Stretch bias stretch

Like Madeleine Vionnet's bias cut that made fabric drape and flow, framestretching finds where there's friction in our thinking and finds ways to remove it—giving our ideas the stretch that makes them more forgiving.

February 19, 2020 Innovation

Taking Chances or Feeling lucky?

The distinction between controlling outcomes and enabling others' growth—and between luck and cultivated skill—proves essential, and positioning yourself advantageously results from waiting, patience, and practice.

February 5, 2020 Innovation

The Explorer's Club

Explorers are not witnesses but investigators—cultivating the habit of questioning assumptions and filling the gaps in what we think we see is the foundation of genuine learning.

February 3, 2020 Innovation

Firming boundaries, trading elusive value

Learning to put our own interests first—rather than letting elusive quality standards stop our efforts—is the work of building a practice where everyone's contribution shares in purpose and pride.

January 31, 2020 change Framing

Experience–can you inside it out?

Learning to hold space for others to fully express their thoughts—rather than interrupting with our own certainty—is what transforms a conversation from performance into genuine discovery.

January 30, 2020 Collaboration culture

Are you valuing your associates-even the fleeting ones?

The brief, serendipitous partnerships that help a concept come to life—even when they don't endure—are often what give us the confidence to fully own and advance our own ideas.

January 30, 2020 Innovation

Uncertainty is a perspective too.

A father's habit of asking 'What else are you thinking?' taught that uncertainty itself is embedded in how we understand the world—and that honoring that legacy means continuing to stretch our frames.

January 29, 2020 Innovation

Getting the basis right

The outward polished look opens doors but not minds—that requires good manners, kind words, and genuine warmth, allowing your thoughtful independent self to emerge as a welcome surprise.

January 27, 2020 Framing

Wakening up my learning

Discovering metacognition—the idea that we can think about our own thinking—was a turning point that explained how radical career pivots become possible when we realize we can examine and redirect our own thought.

January 26, 2020

Setting Axis labels , the dots and a dash

Committing to public writing and shorter posts is about finding the axes that orient understanding—whether axes are found or created, the discipline of engagement and feedback is what makes growth possible.

June 26, 2017 change Innovation

What's the Alternative?

Work and play share the same performance attributes—commitment, strategy, improvement, and celebration—and turning objectives into games can shift perspective by activating capabilities that unconsciously awaited activation.

February 14, 2016 change Innovation

Is it the message or the mode that counts?

Twitter, Slack, and even Potato Parcel all succeeded through delivery reliability rather than personalization—it's the content and the fit between message and mode that ultimately wins over your target.

December 25, 2015 Innovation

Tis the Season

The holiday season invites reflection on how we evaluate new tools and how the GIST framework—Guts, Interrogation, Story, Turns—transforms awareness into lasting behavioral change.

September 6, 2014 change complexity

Will a focus on well-being produce sustainable progress?

Incorporating well-being into organizational strategy shows promise for sustainable growth, but alignment between organizational values and measurable outcomes remains critical to make it work.

July 20, 2014 Collaboration culture

Asking for help – Assisted Connections

Shifting from valuing control to valuing connection—and tracking assists the way sports do—transforms the stigma around asking for help into a recognized and measurable form of contribution.

February 6, 2014 change Collaboration

Expose yourself, be the Snowflake, not the Snow

Like unique snowflakes shaped by forces beyond their control, organizations gain resilience by embracing what makes them distinct rather than hiding behind structural uniformity.

March 28, 2013 Innovation

Story shorthands make it easy to think along

Understanding storytelling's power is not enough—closing the gap between knowledge and action requires practice, and the Goldilocks story is a practical shorthand for teaching 'just right' thinking.

October 1, 2012 change Collaboration

Knowing to Acting–playing it out matters.

When 52 professionals were asked what they know about Columbus, only 10% matched their peers' answers—revealing how our beliefs form frames that determine what we say, and why listening for what people tell us exposes what they truly understand.

June 29, 2012

It's a Process

Building natural learned associations—like fire drills before emergencies—creates organizational resilience when routine processes fail and the unexpected unfolds.

June 14, 2012 change complexity

Stop thinking linearly!

Most growth happens in a curvilinear way, and resisting the allure of the steadily upward-sloping line—by studying outliers, looking beyond your industry, and digging into variance—is where strategic thinking really begins.

May 9, 2012 change Collaboration

The think Different Test: Lessons Learned

Running frame-stretching sessions with professionals reveals that letting participants lead—and suspending your own stories—is what allows fresh self-perception through alternate lenses.

February 7, 2012 change culture

Stop, Smile, Look and Listen

A four-step exercise—stop, smile, look, listen—short-circuits automatic processing and exposes the subconscious foundations of our experience, improving critical thinking and behavioral awareness.

January 21, 2012 change Collaboration

Chicago's Traffic Concierge service

Despite GPS, traffic maps, and media alerts, Chicago driver behavior has remained static—a coordinated public-private 'work smart' campaign could leverage existing workplace technology to reduce congestion and position Chicago as a true smart city.

January 21, 2012 change Collaboration

The skinny on E3–why we love Story and story telling

Descriptions alone prove ineffective—our brains need narrative as concrete evidence of value, and the WHAT4 framework gives organizations a structured path from current reality to breakthrough innovation.